Contact information

📧 Email Support

For all customer inquiries, please email:

FortTap@outlook.com

This is our official support email.

Please include your order number and any relevant details or photos to ensure the fastest possible assistance.


Support Hours

Our team responds during:

Monday – Friday
9:00 AM – 6:00 PM PST

Messages sent on weekends or holidays will be answered on the next business day.


📦 What to Include in Your Message

To help us assist you quickly, please include:

  • Order Number:
  • Name:
  • A clear description of your issue
  • Any photos or screenshots if needed (especially for damaged items)